JOLLY ANT 

is registered under RCS number : Poitiers A 453 223 927 (France)

GENERAL TERMS AND CONDITIONS

These terms and conditions govern the use of the www.jolly-ant.com website.
This site is owned and operated by EI Richard Pranzo.
By using this site, you indicate that you have read and understood the terms and conditions of use and that you agree to abide by them at all times.
at all times.

Type of site: e-commerce

Intellectual property

All content published and made available on this site is the property of EI Richard Pranzo and its creators. This includes, but is not
This includes, but is not limited to, images, text, logos, documents, downloadable files and anything else that contributes to the composition of this site.

Accounts

1. When you create an account on our site, you accept the following:

That you are solely responsible for your account and for maintaining the security and confidentiality of your account, including any passwords or sensitive information.
sensitive information attached to such account, and that all personal information you provide to us through your account is current, accurate and truthful and that you will
truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our site unlawfully or violate the
acceptable terms of use.

Sale of goods and services
This document governs the sale of goods made available on our site.

The goods we offer include:
Ants and Ant breeding materials

The goods related to this document are the goods that are displayed on our site at the time you access it. This includes any
listed as being out of stock. Any information, descriptions or images we provide about our goods
is described and presented as accurately as possible. However, we are not legally bound by any such information
However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of every product or service we provide.
You agree to purchase these goods at your own risk.

 

2. Payments

We accept the following methods of payment on this site:
Credit card

PayPal

When you provide us with your payment information, you are confirming that you have authorised the use of and access to
the payment instrument you have chosen to use. By providing us with your payment details, you are confirming that you
authorise us to charge the amount due to that payment instrument.

If we believe that your payment has contravened any law or any of our terms of use, we reserve the right to cancel your
transaction.

 

 

3. Transport and delivery

When you make a purchase from our site, you agree and acknowledge to provide a valid email and shipping address for
the order. We reserve the right to modify, reject or cancel your order whenever necessary. If
we cancel your order and have already processed your payment, we will give you a refund equivalent to the amount you paid.
you have paid. You agree that it is your responsibility to monitor your payment method. Although we aim to provide you with an
accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

 

4. Refunds

 

* Refund of goods

We accept refund requests on our site for products that meet one of the following requirements:

Queen ant arrived dead

Refund requests can be made within 2 days of receipt of your goods.

Refunds do not apply to the following products/services:

do not include workers alive arrival guarantee

 

* Returns

Please follow this procedure to return your items by post:
request your return shipping label by email

 

Guarantees

Queen Ant Arrives Alive Guarantee

Limitation of liability

EI Richard Pranzo or one of its employees will be held responsible for any problem arising from this site. Nevertheless, EI Richard Pranzo
and its employees will not be held responsible for any problem arising from any irregular use of this site.

 

Indemnity

As a user, you hereby indemnify EI Richard Pranzo from and against any and all liability, costs, causes of action,
damage or expense arising out of your use of this site or your breach of any of the provisions set forth in
in this document.

Applicable laws

This document is subject to the laws applicable in France and is intended to comply with its necessary rules and regulations. This includes
EU-wide regulation set out in the GDPR.

 

Severability

If, at any time, any of the provisions set out in this document are found to be inconsistent or invalid under applicable law, such provisions shall be deemed null and void.
such provisions shall be deemed void and shall be removed from this document. All other provisions shall
not be affected by such laws and the remainder of this document shall continue to be considered valid.

 

Changes

These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site.
how we operate our site and how we expect users to behave on our site. We
recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates.
updates. If necessary, we will notify users by e-mail of changes to these terms and conditions or post a notice on
our site.

Contact

Please contact us if you have any questions or concerns. Our contact details are as follows

07 44 80 13 35

richard@jolly-ant.com

14 Rue De La Croix Saume 86400 CIVRAY

Effective date: 1 March 2024.